---
title: "Cash Closing"
description: "How to perform a cash closing in Sarah, reconciling theoretical balance with actual cash and recording differences."
keywords: ["cash closing", "cash count", "differences", "balance", "cash"]
lastUpdated: "2025-01-26"
---

# Cash Closing

**Cash closing** is the process of comparing the money that should be there (according to the system) with the money that actually exists in the cash register at the end of a shift.

A good cash closing allows you to:

- Detect loading or collection errors.
- Identify shortages or surpluses.
- Generate traceability by day, cash register, and user.

## Prerequisites

Before closing the cash register, make sure:

- **All sales are recorded** in POS.
- **Cash movements** (income/expenses) that occurred during the shift have been loaded.
- Physically count the **cash in the cash register**.

## Steps to close a cash register

1. Go to **Cash Registers → Open shifts**.
2. Select the **shift** you want to close.
3. Review the **movement summary**:
   - Sales by payment method.
   - Cash income.
   - Cash expenses.
4. Indicate the **counted cash**:
   - Total bills and coins present in the cash register.
5. Confirm closing.

Sarah will calculate:

- **Theoretical balance** (according to the system).
- **Counted balance** (what you entered).
- **Difference** (surplus or shortage).

## Difference management

If there's a difference between theoretical and counted balance:

- The system will record it as:
  - **Surplus**: there's more money than expected.
  - **Shortage**: there's less money than expected.
- You can add an **internal note** explaining the reason (loading error, counterfeit bill, etc.).

These differences will be visible in:

- The shift detail.
- Cash reports.

## Operational tips

- Always perform the count with **two people** when possible.
- Close the shift at the end of the day; avoid leaving it open for several days.
- Use notes to leave a record of incidents in the closing.

To analyze closings and differences over time, review the [Cash Reports](/docs/boxes/reports) section.