---
title: "Sarah Club — Benefits program"
description: "Loyalty program with points, rewards, and customer wallet."
keywords: ["club", "loyalty", "points", "rewards", "Sarah Club"]
lastUpdated: "2026-07-08"
---

# Sarah Club

**Sarah Club** lets you run a points and rewards program integrated with POS, online shop, and contacts.

## Activation (Pro plan)

1. Go to **Sales → Sarah Club**
2. Choose **Simple** or **Standard** preset
3. Optional: **Activate club and invite customers** — SARAH sends email/WhatsApp on behalf of your store to customers with phone or email on file
4. Share the wallet link with customers (`/{slug}/club`)

## Customer invitations

- Messages are sent **on behalf of the merchant**; SARAH is the technology platform.
- Customers receive a link to **activate their benefits** (not auto-enrolled).
- They can opt out from the email or by replying **BAJA** on WhatsApp.
- In club admin, **Invitations** tab: metrics and resend to pending customers.

## Points rules

- Default: every $100 spent = 1 point (Simple preset)
- Points are credited when a POS sale completes or a web order is placed
- Customer must be identified (contact with phone)

## Rewards

Available types:

- Percentage discount
- Fixed amount discount
- Free product (configurable)

## Redemption

- **POS**: select customer → **Redeem** → discount line added to cart
- **Online shop**: enter phone at checkout → pick benefit → **Apply**

## Customer wallet

Customers sign in with a verification code sent via WhatsApp to their registered phone and see balance, tier, rewards, and history.

## QR card

From club admin use **Print QR card** for in-store promotion.