Webhooks and automation
Overview of automation and webhooks in Sarah — safe, client-facing guidance
Last updated: 2026-04-07
Sarah can work together with automation tools (such as Make or Zapier) when your plan and settings allow it. The technical details of how requests are authenticated, which URLs are used, and how events are encoded are not published in this public help center, so the integration cannot be abused from documentation alone.
What you should do
- Open Settings > Integrations in Sarah and use only the keys or options shown on your screens.
- Follow Make’s or Zapier’s official guides for building scenarios or Zaps (HTTP modules, webhooks, etc.).
- Never post integration keys, tokens, or screenshots of them in public chats, forums, or social media.
Good practices
- Treat any integration key like a password; revoke or rotate it in Sarah if it could have been exposed.
- Prefer automation templates from Sarah support or from trusted internal instructions, not copy-paste from unofficial sources.
- If something fails, contact Sarah support with your account and a description of the workflow—without pasting secrets.
Related
- Make and Zapier — high-level overview for merchants
- Integrations overview — payments, shipping, WhatsApp, and more
Technical references for inbound/outbound events are provided only through official support channels when needed.