Multiple Sales in Parallel

Sarah's POS allows you to work with multiple sales open in parallel, each in its own tab.
This is especially useful in businesses with high turnover or when more than one customer takes time to decide.

How do sale tabs work?

• Each tab represents an ongoing sale.
• You can switch from one tab to another without losing loaded products.
• The system preserves:
  • Products in cart.
  • Selected customer (if any).
  • Applied discounts and promotions.

Create a new sale

1. From the main POS screen, click "New sale" (or the equivalent button in your interface).
2. A new empty tab will open.
3. Start loading products and follow the usual collection flow.

You can repeat this process to open as many simultaneous sales as your operation requires.

Switch between open sales

• Click on the corresponding tab to switch sales.
• You'll immediately see the cart and information for that operation.

This allows you, for example, to:

• Pause a sale while the customer goes to get an additional product.
• Serve another quick customer without losing the previous one's context.

Close a sale

When you complete collection:

1. The sale is marked as completed.
2. That tab closes. Focus goes to the next local pending sale (the neighboring tab), not to a web/pipeline order. A blank cart opens only when no local sale remains.
3. Other tabs (local or web) can stay in the strip. A web order does not take focus unless you select it.
4. Stock and cash register are updated accordingly.

Do tabs show up at another point of sale?

• Not live. Each register has its own screen; tabs are not copied while both are open.
• When you open or reload POS, pending sales with products return for your user at the shift’s store. An administrator also sees pending sales from every user at that store (so they can charge them; those tabs do not take focus on their own). Local pending sales with no store (parked without an open shift) also restore. Administrator and cashier also see web/pipeline orders, even when the order has no store. Salesperson and junior salesperson do not see those web orders or other people’s sales. Nobody sees another location’s tickets on this register.
• An empty cart is not saved.
• Each cashier signs in with their own user (not a shared login).

Operational recommendations

• Avoid leaving tabs open for long periods unnecessarily to maintain operational control.
• Ensure each user knows how to correctly identify the tab of the customer they're serving.
• Use names or quick references (when the interface allows) to distinguish special sales.