SARAH

Best Practices

Best practices guide to use Sarah efficiently and securely

Last updated: 2025-01-26

This guide compiles best practices to use Sarah efficiently, securely, and productively. Follow these recommendations to maximize the value of your management system.

Organization and Structure

1. Consistent Nomenclature

Products:

  • Use unique and consistent barcodes
  • Descriptive and clear names
  • Well-defined categories

Customers:

  • Complete and updated data
  • Unique identifiers (ID, Tax ID)
  • Verified contact information

Sales:

  • Clear references
  • Descriptive notes when necessary
  • Organization by dates

2. Categorization

Products:

  • Organize by logical categories
  • Use subcategories when necessary
  • Facilitates searches and reports

Customers:

  • Segment by type (wholesale, retail)
  • Group by location if applicable
  • Use tags for classification

3. Regular Maintenance

Inventory:

  • Perform periodic physical counts
  • Adjust discrepancies immediately
  • Maintain optimal stock levels

Data:

  • Clean duplicate data
  • Update obsolete information
  • Archive historical data

Security

1. User Management

Permissions:

  • Assign appropriate roles
  • Principle of least privilege
  • Review permissions regularly

Access:

  • Deactivate users who no longer need access
  • Change passwords periodically
  • Use two-factor authentication if available

2. Tokens and Keys

Integration Keys:

  • Don't share tokens publicly
  • Regenerate tokens if you suspect compromise
  • Rotate tokens periodically

Scanner Tokens:

  • Use only in trusted applications
  • Revoke unused tokens
  • Monitor anomalous usage

3. Sensitive Data

Financial Information:

  • Protect billing data
  • Limit access to sensitive information
  • Encrypt data when possible

Customer Data:

  • Comply with privacy regulations
  • Don't share data without authorization
  • Implement retention policies

Inventory

1. Stock Management

Minimum Levels:

  • Configure low stock alerts
  • Review levels regularly
  • Automate replenishment when possible

Movements:

  • Record all movements
  • Use descriptive reasons
  • Document adjustments

Warehouses:

  • Organize by physical location
  • Keep warehouses separate if applicable
  • Perform transfers when necessary

2. Products

Complete Information:

  • Updated prices
  • Quality photos
  • Detailed descriptions
  • Unique barcodes

Update:

  • Update prices regularly
  • Keep stock updated
  • Review disabled products

3. Bulk Import

Preparation:

  • Validate data before importing
  • Use standard formats
  • Test with small samples

Process:

  • Make backups before importing
  • Verify results after
  • Correct errors immediately

Sales and Billing

1. Sales Process

POS:

  • Select customer when possible
  • Verify prices before confirming
  • Use appropriate payment methods

Validation:

  • Verify stock before selling
  • Confirm customer data
  • Review totals before finalizing

2. Billing

Receipts:

  • Issue receipts immediately
  • Verify data before issuing
  • Cancel receipts when necessary

AFIP/ARCA:

  • Keep certificates updated
  • Verify configuration regularly
  • Monitor billing limits

3. Returns

Process:

  • Document return reasons
  • Verify returned products
  • Update stock correctly

Reports and Analysis

1. Regular Reports

Frequency:

  • Sales: Daily/Weekly
  • Inventory: Weekly/Monthly
  • Financial: Monthly

Analysis:

  • Identify trends
  • Compare periods
  • Make data-driven decisions

2. Key Metrics

Sales:

  • Total sales
  • Best-selling products
  • Most important customers

Inventory:

  • Stock turnover
  • Products with low movement
  • Stock levels

Financial:

  • Income vs expenses
  • Profit margin
  • Cash flow

3. Dashboard

Customization:

  • Configure relevant metrics
  • Organize by importance
  • Review regularly

Integrations

1. Webhooks

Configuration:

  • Always use HTTPS
  • Implement HMAC signatures
  • Validate idempotency

Monitoring:

  • Review logs regularly
  • Monitor errors
  • Adjust as needed

2. Public APIs

Scanner:

  • Protect tokens
  • Implement rate limiting
  • Monitor usage

Integrations:

  • Test before production
  • Document configurations
  • Keep updated

3. Automation

Workflows:

  • Start simple
  • Test incrementally
  • Optimize as needed

Maintenance:

  • Review workflows regularly
  • Update when processes change
  • Deactivate obsolete workflows

Performance

1. Optimization

Queries:

  • Use appropriate filters
  • Limit results when possible
  • Avoid unnecessary queries

Cache:

  • Cache frequent data
  • Invalidate cache when necessary
  • Use cache for reports

2. Data

Cleaning:

  • Archive old data
  • Remove duplicate data
  • Optimize data structure

Backups:

  • Make backups regularly
  • Verify backup integrity
  • Test restoration

Communication

1. Customers

WhatsApp:

  • Respond quickly
  • Use professional language
  • Personalize messages

Email:

  • Send invoices automatically
  • Notify important changes
  • Maintain clear communication

2. Team

Collaboration:

  • Share relevant information
  • Document processes
  • Train team

Permissions:

  • Assign appropriate roles
  • Review access regularly
  • Limit as needed

Troubleshooting

1. Common Problems

Incorrect stock:

  • Verify movements
  • Review transfers
  • Adjust discrepancies

Incorrect prices:

  • Verify price lists
  • Review active promotions
  • Update base prices

Billing:

  • Verify certificates
  • Review AFIP configuration
  • Contact support if necessary

2. Prevention

Monitoring:

  • Review logs regularly
  • Configure alerts
  • Respond quickly to problems

Maintenance:

  • Update system regularly
  • Review configurations
  • Optimize as needed

Additional Resources

Support

If you need help:

  1. Review this guide and documentation
  2. Search knowledge base
  3. Contact support with specific details

Conclusion

By following these best practices, you can:

  • ✅ Maximize your business efficiency
  • ✅ Reduce errors and problems
  • ✅ Improve your data security
  • ✅ Optimize processes and workflows
  • ✅ Make data-driven decisions

Remember these are general guidelines. Adapt practices to your business's specific needs.