Cancellation and credit notes

Sometimes it's necessary to correct already issued invoices due to errors in data, amounts, or sale conditions.

Instead of deleting receipts (something not fiscally permitted), Sarah uses:

• Credit notes to partially or totally reverse an invoice.
• Debit notes to reverse a credit note issued in error.
• Controlled cancellation flows that keep an audit trail.

Fiscal rules Sarah validates

• Same party: when canceling, the reversal receipt must be issued to the same person (same CUIT) as the original. Sarah queries AFIP and compares with the registered customer before issuing.
• Invoice A: only for Registered VAT (RI) customers with a valid CUIT.
• Invoice B: not allowed when the customer is RI (Invoice A must be used).
• Only sales invoices A, B, or C with CAE. A credit note is not canceled with the same button (that would issue a debit note).

When to use a credit note

Typical cases:

• An incorrect amount was invoiced.
• Products were returned after the sale.
• The invoice was issued with the wrong customer.

Generate a credit note

1. Open Invoices (or the sale detail).
2. Find the A, B, or C invoice that has a CAE.
3. Choose Cancel and confirm. Sarah requests the credit note from AFIP (opening a link is not enough: you must confirm).

After canceling:

• The original invoice stays canceled and can still be printed (historical receipt).
• The credit note can be printed (ticket or A4) from the same Print button: choose “Credit note”. On a canceled invoice the dialog opens on the credit note by default.
• The list shows readable types (Invoice B, Credit note B), not a raw CAE dump.

The credit note is linked to the original invoice and updates the fiscal month (VAT is recorded in the credit note’s month).