Cash Closing

Cash closing is the process of comparing the money that should be there (according to the system) with the money that actually exists in the cash register at the end of a shift.

A good cash closing allows you to:

• Detect loading or collection errors.
• Identify shortages or surpluses.
• Generate traceability by day, cash register, and user.

Prerequisites

Before closing the cash register, make sure:

• All sales are recorded in POS.
• Cash movements (income/expenses) that occurred during the shift have been loaded.
• Physically count the cash in the cash register.

Steps to close a cash register

1. Go to Cash Registers → Open shifts.
2. Select the shift you want to close.
3. Review the movement summary:
   • Sales by payment method.
   • Cash income.
   • Cash expenses.
4. Indicate the counted cash:
   • Total bills and coins present in the cash register.
5. Confirm closing.

Sarah will calculate:

• Theoretical balance (according to the system).
• Counted balance (what you entered).
• Difference (surplus or shortage).

Difference management

If there's a difference between theoretical and counted balance:

• The system will record it as:
  • Surplus: there's more money than expected.
  • Shortage: there's less money than expected.
• You can add an internal note explaining the reason (loading error, counterfeit bill, etc.).

These differences will be visible in:

• The shift detail.
• Cash reports.

Operational tips

• Always perform the count with two people when possible.
• Close the shift at the end of the day; avoid leaving it open for several days.
• Use notes to leave a record of incidents in the closing.

To analyze closings and differences over time, review the Cash Reports section.