SARAH

Shipping Integrations

Learn how to configure integration with Correo Argentino and other shipping providers.

Last updated: 2025-01-26

This guide explains how to configure integration with Correo Argentino and other shipping providers.

Correo Argentino Integration

Prerequisites

Before configuring the integration, you need:

  • Correo Argentino Account: An active account in Correo Argentino system
  • Credentials: Username and password of your account
  • Environment: Decide whether to use development, QA, or production

Configuration

1. Access Configuration

  1. Go to Settings or Company in the main menu
  2. Look for "Shipping" or "Shipping" section
  3. Or go directly to integration configuration

2. Add Integration

  1. Click "Add Integration" or "New Integration"
  2. Select "Correo Argentino" as provider
  3. Complete required fields

3. Credentials

User

  • Your Correo Argentino username
  • Usually an email or unique identifier

Password

  • Your Correo Argentino password
  • Stored securely (encrypted)

Customer ID (Optional)

  • If you already have a Customer ID, you can enter it
  • If not, system will get it automatically when validating

4. Environment

Select environment to use:

  • Development (dev): For testing and development
  • QA: For quality testing
  • Production: For real use

Recommendation: Start with development or QA to test before using production.

5. Enable Integration

Check "Enabled" box to activate integration.

6. Validate Credentials

When saving, the system:

  1. Validates credentials with Correo Argentino
  2. Gets Customer ID automatically (if you didn't provide it)
  3. Confirms integration is working

If there's an error:

  • Verify credentials are correct
  • Confirm your Correo Argentino account is active
  • Review that selected environment is correct

Multiple Integrations

You can have multiple integrations configured:

  • Different environments: One for development, another for production
  • Different accounts: If you manage multiple Correo Argentino accounts
  • Different providers: When more providers are added

Edit Integration

To modify an existing integration:

  1. Go to integration list
  2. Click the integration you want to edit
  3. Modify necessary fields
  4. Save changes

Note: If you change credentials, system will automatically validate.

Disable Integration

To temporarily disable an integration:

  1. Open the integration
  2. Uncheck "Enabled"
  3. Save changes

Result:

  • Integration won't be used for calculations or imports
  • You can re-enable it when you want
  • Historical data is not deleted

Delete Integration

To permanently delete an integration:

  1. Open the integration
  2. Click "Delete"
  3. Confirm deletion

Warning:

  • Historical shipment data is not deleted
  • But you won't be able to use this integration in the future
  • Consider disabling instead of deleting

Security

Credential Storage

  • Encryption: Credentials are stored encrypted
  • Limited access: Only authorized users can view/edit
  • Not displayed: Passwords are never shown in plain text

Best Practices

  • Don't share credentials: Keep your credentials private
  • Use appropriate environments: Don't use production for testing
  • Rotate credentials: Change passwords periodically
  • Monitor usage: Review integration usage regularly

Troubleshooting

Authentication Error

Symptom: Error validating credentials

Possible causes:

  • Incorrect credentials
  • Disabled account
  • Incorrect environment

Solution:

  1. Verify username and password
  2. Confirm account is active
  3. Review that environment is correct

Error Getting Customer ID

Symptom: Cannot get Customer ID

Possible causes:

  • Incorrect credentials
  • Temporary problem with Correo Argentino
  • Insufficient permissions

Solution:

  1. Verify credentials
  2. Try again after a few minutes
  3. Contact Correo Argentino support if it persists

Integration Doesn't Work

Symptom: Integration is enabled but doesn't work

Possible causes:

  • Integration disabled
  • Invalid credentials
  • Problem with Correo Argentino service

Solution:

  1. Verify it's enabled
  2. Revalidate credentials
  3. Review Correo Argentino service status

Next Steps