Customers
How to manage customers, purchase history, and segmentation in Sarah.
Last updated: 2025-01-26
Customers are the heart of your commercial operation.
In Sarah you can store their data, view their purchase history, and apply specific commercial conditions.
Create a new customer
You can create customers from:
- The Contacts module.
- POS, when associating a buyer to a sale.
- Public forms or integrations (according to configuration).
Recommended fields:
- Name / legal name.
- Document / Tax ID (CUIT).
- Phone and email.
- Address and city.
- Customer type (retail, wholesale, etc.).
Purchase history
Each time you record a sale associated with a customer:
- The operation is linked to that contact.
- You can consult the purchase history, with dates, amounts, and issued receipts.
This allows you to:
- Identify your best customers.
- Detect periods of inactivity.
- Offer promotions or special conditions.
Price lists and commercial conditions
From the Contacts or Price Lists module you can:
- Assign a default price list to each customer.
- Establish special conditions (payment terms, discounts, etc.).
When using POS:
- The system will automatically apply the price list configured for that customer.